Bendigo Mazda Sales Consultant Boyd Blythman has been awarded Master Member – Consultant at the Master Guild awards.
Mazda recognises Australia’s very best dealers through their Master Dealer program which is measured on sales performance, local market share, quality compliance and most importantly customer satisfaction.
Boyd said he was honoured to receive the award presented to him at a recent black-tie tie dinner in Melbourne.
Over the past five years at Bendigo Mazda, Boyd has been helping people get into the right car and drive away with confidence.
“It’s a big decision to buy a new car and I want make sure they get it right,” he said.
“You need to listen to the customer and find out exactly what they want; you can’t help if you’re not listening.
“A part of good customer service is also ensuring a customer can drive out from the yard and confidently know what the car does and the benefit of technology available to them.”
With four kids, it’s no surprise Boyd drives the seven-seat Maxda CX-9. But he was torn when asked to choose his favourite model from the extensive Mazda range
“That’s a really tough decision; all the Mazda’s are enjoyable to drive.
“For practicality, I’d have to choose the latest CX-9 Azami. It fits the whole family and the technology is outstanding.